What’s your delivery time?
Our delivery time is 4-18 days (we usually deliver it sooner, this is just precautionary, in case we’re really overworked. we don’t have a stock ready for anything. we hand pour everything on order)
How do you ensure safe delivery, and what happens incase there’s breakage while delivering?
we’re aware these products are extremely fragile! each and every product is securely packed by our team and the boxes are stuffed heavily to minimize the risk of breakage. however, if, god forbid things do break during shipping then of course we’re going to send you the product again after reviewing the proof! please let us know within two days of receiving your package. our customer’s satisfaction means the world to us!
Why are there additional charges for making the candles scented?
As these candles are made for decorative purposes, there’s no need to make them scented. however, we do give our customers the option of them being scented, there’s an additional fee for that. Our recommendation would be to not make them scented to make sure they hold their shape and stay in good condition for a much longer time, but of course, its up to you!